You can place orders online 24 hours a day, 7 days a week, 365 days a year. Our customer service representatives are available to take your calls Monday through Friday from 8 am - 4 pm Central. Our typical turnaround time on business and personal checks is three business days. Holidays are not considered a working day, so we encourage you to place orders early, especially during the holidays.
Orders received by noon Central Time will be manufactured and leave our warehouse within 3 business days. In-Plant Rush Production is also available for business and personal checks. We are unable to complete rush orders for pre-inked stamps and deposit slips. Those products may be shipped separately if you choose In-Plant Rush.
Determining when your checks will arrive depends on the shipping method you select. You will find "In Your Hands" estimates listed under the shipping tab of all product pages. You'll also find shipping times and your personal estimated delivery date listed in your shopping cart during the checkout process.
Personal check shipping is based on quantity and business check shipping is based on weight. Your final shipping total will depend on the method you select. Once you enter your order and choose a shipping method, your shipping costs will be displayed before you check out. Shipping rates will be higher for orders sent to Hawaii and Alaska. Sorry, IndependentChecks is not able to ship to Puerto Rico, the Virgin Islands or Guam at this time.
We are happy to offer an option for free shipping on personal checks. This is a basic, non-trackable method via the U.S. Postal Service. Your checks should arrive within 11 to 15 days. Express shipping options are available for a reasonable charge during checkout.
IndependentChecks does provide samples to our business check customers. Send us an email request with your name and address, or contact customer service for the particular business check or deposit sample you require. We're sorry, we cannot provide samples of personal checks or deposit slips.
Yes, at IndependentChecks.com, it is easy to use your own company logo. During the personalization and checkout process, you'll have the option of uploading a custom logo for just $24.95 for a black and white image. Logos containing up to three colors are also available for an additional charge. Contact customer service if you'd like to print a color logo on your business checks. All artwork should be uploaded as either TIF or EPS file format.
Yes, we sell QuickBooks/Quicken-compatible checks and deposit slips. We produce both 1-on-a-page checks and 3-on-a-page QuickBooks/Quicken-compatible checks. In addition, you'll find our computer checks are suitable for the majority of other business and accounting software programs. We also handle laser deposit slips, which provide swift, accurate and itemized record keeping.
The minimum quantities available for our checks and deposit slips depend on the type of product you are ordering. The minimum quantity for 3-on-a-page manual checks is 300. You can order laser checks starting at as few as 100, and deposit slips start at 200. For personal checks, the minimum is 150 singles or 120 duplicate checks. Minimum quantities will be displayed as you examine each product online.
Understanding the MICR line at the bottom of your checks can be confusing. We've put together some resources to help you out.
Please take a look at the article Identifying Your Routing and Account Numbers to learn the easiest ways to determine what information you should enter when you order new checks.
If you are still having trouble entering your banking information online, we highly recommend you upload a scanned or photographed version of a voided check and/or deposit slip. You'll have the opportunity to do so during the checkout process. You can also fax/email the documents to us. Please do this after you submit the remaining check information online.
Fax your sample to our toll-free fax 888-657-9759. You can also e-mail your sample or any questions you may have to checks@independentinc.com, or call our toll-free number at 1-888-657-9758. If you do choose to fax or email a sample check, make sure to include your order number, which you will receive at the end of the checkout process and in a confirmation email. This allows us to match the check with the correct order.
You'll find helpful graphics explaining how to enter your MICR information as you personalize your checks step by step, but if you still need assistance, don't hesitate to call us!
You may or may not have a fraction code on your old checks. It is typically found near the top right corner next to the check number.
The fraction code was onced used to help financial institutions sort checks before magnetic ink character recognition (MICR) was introduced. It is quite likely that you do not need the fraction code as they are rarely used for check processing today.
However, we still include a field for the fraction code during the personalization process.
Find out more in our article What is the Fraction Code Found on Checks?
Yes, your bank MICR information on deposit slips may be different than your checks. Please verify the information on your deposit slip before submitting your order online or via fax/email.
Although we have no printed catalog, all of our products are clearly displayed and described on our website for your convenience. If you are unable to find the product you need, please contact customer service so we can assist you.
IndependentChecks implements a variety of security enhancements on both our personal and business checks.
View a list of the steps we take during manufacturing to make sure your checks are secure:
Learn more about the process in our article Check Security: Making Your Business and Personal Checks Safe to Use.
There are many benefits to ordering custom personal checks online from IndependentChecks instead of from your financial institution.
The best reason just might be our Iron Clad, 100% "No Fine Print, You Can't Lose" Guarantee. Find out why you don't have to worry about making mistakes and losing money.
If you want checks with a specific design that fits your personality, it is often up to 75% less expensive to order checks online. Banks and credit unions have their checks manufactured by a check printer, and then mark-up the price. When you choose IndependentChecks, you are cutting out the middle man, which saves you money.
Find out about more reasons to choose IndependentChecks in our article Why Should You Order Personal Checks Online from IndependentChecks?
Our Check Education section is a valuable resource answering many common questions about checks.
It includes articles like How to Write a Check?, What Happens When You Write a Bad Check? and What's the Difference Between QuickBooks and Quicken?
You'll find dozens of helpful articles in these Check Education categories:
When you’re looking for extra security, EZShield Plus offers Check Fraud Protection & Identity Restoration to keep your finances safe.
Check Fraud Protection is indicated visually on your checks and guards against forged signatures, forged endorsements, and altered checks. You'll also get an advancement of funds within 72 hours to a maximum of $25,000.
With Identity Restoration protection, you'll get certified fraud investigators, notification services/assistance in the case of fraud, and a dedicated resolution specialist who'll help restore your identity to pre-theft status.
As always, if you have unanswered questions regarding your order, please contact our experts in customer service at 1-888-657-9758, or use the Live Chat feature when available.
